Fall & Winter are ahead - time to get your house ready for the birds!

Warranty


We manufacture our products with highest precision and focus to detail. We try our best to provide You with the perfect house. 

Failures happen to everyone and everywhere, to make sure that you are satisfied we assure warranty in the period of 365 days from delivery. This includes only imperfections and/or defects that occurred during the manufacturing process. It must be demonstrable by the customer that he/she is not responsible for causing these  imperfections and/or defects. The warranty for example is not applicable in case of dropping, breaking or damaging the product.

With due observance of paragraph above, if in normal usage a product gets defected or damaged within the warranty period, BirdMate will replace or repair the product free of charge.

BirdMate is not responsible for damage that occurs as a result of your failure to follow the instructions with respect to the purchased product. In all instances, whatever the damage or whatever the cause of the damage, BirtMate liability under no circumstances will exceed the purchase value of the product concerned.

The applicable warranty does not cover problems with a warranted product resulting from external causes such as accident, abuse, misuse, mishandling, collision, alteration, negligence, fire, theft, vandalism, riot, explosion, natural disaster, or acts of God.

Please contact us via mail: hello@birdmate.eu